Better Business Bureau (BBB)
Jan 18, 2019
Tami Barrett, Lincoln Branch Manager
Better Business Bureau (BBB)

In October of 2018, Tami Barrett was hired as The Lincoln Branch Manager of the Better Business Bureau (BBB) serving Nebraska, South Dakota, The Kansas Plains and Southwest Iowa.  Her office is located in Lincoln, but she covers the entire state of Nebraska, except Omaha.  Her duties include maintaining BBB’s Lincoln office, supervising its staff, serving as BBB’s liaison to Lincoln and greater Nebraska businesses and coordinating the annual BBB Integrity Awards Event in Lincoln. She also provides community education to help prevent consumer fraud and increased knowledge about the BBB and its mission “to be the leader in advancing marketplace trust.”

From 2015-2018, Tami worked at Optum, a company associated with United HealthCare, as a Community Health Worker. She removed barriers to care and helped members set goals to allow them to live healthier lives. Using community partners, she also assisted members in understanding their resources and benefits.

Prior to this, Ms. Barrett served twelve years as the Local Long-Term Care Ombudsman and SMP (Senior Medicare Patrol) Coordinator where she provided locally-based complaint resolution, resident advocacy and area coverage. In this position, she developed expertise in long-term care and actively used care-planning as a problem-solving vehicle to focus everyone’s attention on the resident’s needs, routines and preferences. As an educator, she provided training to long-term care staff to expand their knowledge of quality improvement strategies and to improve the quality of life of vulnerable adults.

Tami was invited to speak at regional and national SMP conferences in Washington DC, Michigan, and Missouri. She was a member of the Elder Rights Coalition, TRIAD, and the SMP Steering Committee where she collaborated with partner organizations, including CIMRO of Nebraska, CMS, the Nebraska Health Care Association, and the Attorney General’s Office.

Tami received a Bachelor’s of Science degree in Psychology from Peru State College in Nebraska. A native to Nebraska, Tami was born and raised in Syracuse, NE. She and her husband Scott have lived in Lincoln for over 20 years. Both enjoy traveling during their free time.